1. Introduction

Welcome to PillingTool.in, operated by Titan Steel and Engineering. We are committed to protecting your privacy and ensuring that your personal data is handled in a secure and transparent manner. This Privacy Policy outlines how we collect, use, store, and share your personal information, as well as your rights regarding your data under the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller for the purposes of GDPR is:

  • Business Name: Titan Steel and Engineering
  • Website: pillingtool.in
  • Email: info@titansteel.in
  • Address: Plot No. 15, Khan Compound, Taloja M.I.D.C., Navi-Mumbai 410208, Maharashtra, INDIA

3. Data Collection

We collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number.
  • Transaction Data: Details of products purchased, transaction amounts, and payment information.
  • Technical Data: IP address, browser type, operating system, and other technical details related to your use of our website.
  • Usage Data: Information about how you use our website and interact with our content.

4. Purpose of Data Collection

We collect and process your personal data for the following purposes:

  • To process transactions: Manage and complete your purchases of products from our website.
  • To improve our services: Analyze usage patterns to enhance user experience and website functionality.
  • To communicate with you: Send order confirmations, updates, and promotional information (with your consent).
  • To comply with legal obligations: Meet regulatory and legal requirements.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our contract with you and provide the products and services you have requested.
  • Legitimate Interests: To improve our website and services, and to ensure the security of our systems.
  • Consent: To send marketing communications and other promotional material (you can withdraw consent at any time).

6. Data Sharing and Transfers

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: Third parties who assist us in operating our website, processing payments, and delivering products (e.g., payment processors, shipping companies).
  • Legal Obligations: When required by law, or to protect our rights and safety or those of others.

If your data is transferred outside of the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your data.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no system can be entirely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Data may be retained for a longer period if required by law.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct or update inaccurate or incomplete personal data.
  • Right to Erasure: Request the deletion of your personal data under certain conditions.
  • Right to Restriction: Limit the processing of your personal data under specific circumstances.
  • Right to Data Portability: Obtain and reuse your personal data for your own purposes across different services.
  • Right to Object: Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at info@titansteel.in. We will respond to your request within one month, in accordance with GDPR regulations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@titansteel.in
  • Address: Plot No. 15, Khan Compound, Taloja M.I.D.C., Navi-Mumbai 410208, Maharashtra, INDIA

12. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. Cookies are small data files placed on your device that help us remember your preferences and improve functionality.

  • Types of Cookies Used:
    • Essential Cookies: Necessary for the operation of our website and to provide core functionalities.
    • Performance Cookies: Collect information about how visitors use our website to improve performance and user experience.
    • Functional Cookies: Allow the website to remember choices you make (e.g., language preferences) and provide enhanced features.
    • Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of advertising campaigns.
  • Managing Cookies: You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your ability to use certain features.

Thank you for trusting Titan Steel and Engineering with your personal information. We are committed to protecting your privacy and ensuring a secure online experience.